- Take your vehicle to a licensed repair facility. If your vehicle needs to be towed, please call 24/7 Emergency Roadside Assistance at 855.440.0761.
- Authorize the repair facility to perform the necessary diagnosis and get a repair estimate.
- Have the repair facility contact MemberCare Claims at 844.237.3498 to obtain a repair authorization number prior to beginning any repair work.
- Pay the deductible noted in your contract for any authorized repairs covered by your MemberCare contract.
24/7 Roadside Assistance: 855.440.0761
Vehicle Service Contract Claims: 844.237.3498
Mechanical Breakdown Insurance Claims: 844.237.3498
Edge Bundled Coverage Claims: 844.253.1295
Vehicle Service Contract Claims: 844.237.3498
Mechanical Breakdown Insurance Claims: 844.237.3498
Edge Bundled Coverage Claims: 844.253.1295
Claims and Member Services operating hours:
Mon-Fri: 8:00AM-8:00PM EST
Sat: 9:00AM - 12:00PM EST
24/7 Roadside Assistance: 855.440.0761
Vehicle Service Contract Claims: 844.237.3498
Edge Bundled Coverage Claims: 844.253.1295
Vehicle Service Contract Claims: 844.237.3498
Edge Bundled Coverage Claims: 844.253.1295
Claims and Member Services operating hours:
Mon-Fri: 8:00AM-8:00PM EST
Sat 9:00AM - 12:00PM EST