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24/7 Roadside Assistance: 855.440.0761
MemberCare Claims: 844.237.3498

Claims and Member Services operating hours:
Mon-Fri: 8:00AM-8:00PM EST
Sat: 9:00AM - 12:00PM EST

24/7 Roadside Assistance: 855.440.0761
MemberCare Claims: 844.237.3498

Claims and Member Services operating hours:
Mon-Fri: 8:00AM-8:00PM EST
Sat 9:00AM - 12:00PM EST

my digital ID card

Find and print your MemberCare driver protection ID card so it's handy in the event you need assistance.

my-id-card-no-text

in case of a breakdown

  1. Take your vehicle to a licensed repair facility. If your vehicle needs to be towed, please call 24/7 Emergency Roadside Assistance at 855.440.0761.
  2. Authorize the repair facility to perform the necessary diagnosis and get a repair estimate.
  3. Have the repair facility contact MemberCare Claims at 844.237.3498 to obtain a repair authorization number prior to beginning any repair work.
  4. Pay the deductible noted in your contract for any authorized repairs covered by your MemberCare contract.